About
We’re SierraWorks. After years in engineering and operations leadership, we’re putting that experience to work for owners who don’t have an operations team behind them.
FOUNDED BY
Mark Petersen
Founder & Principal · Roseville, California · Serving businesses nationwide
20+
years in software
Adobe
engineering and product operations
U.S. Navy
Quartermaster, submarine fleet operations
Why we built this
Good operations shouldn’t be a big-company privilege.
01 · DISCIPLINE
Start with the systems.
Our founder started in the U.S. Navy as a Quartermaster in submarine fleet operations, an environment where process discipline and precision aren’t optional. That mindset carried into engineering leadership.
02 · EXPERIENCE
Learn what working operations look like.
At Adobe, our founder led engineering and product operations for organizations managing hundreds of millions in annual revenue. That experience spans 20+ years in software: building teams, shipping products, and connecting systems so decisions and work could move.
03 · PURPOSE
Bring that approach to smaller businesses.
SierraWorks works for the owner. We look first, build what’s worth building, and run it for you.
HOW WE WORK
We start by listening to the people doing the work.
We talk with the people doing the work, in the office and in the field. We tell you what’s worth doing and what isn’t, including when the fix is a process change and no software. Then we set it up with your team and run it. Think of us as your AI operations partner: the people who work out what you need, build it, and keep it running.
See how we partner →
From people we’ve worked with
Experience, in their words.
These are recommendations from former colleagues about our founder’s engineering and operations work, not customer testimonials or claims of SierraWorks results.
Thoughtful use of AI
“He is highly effective with modern AI tools, using them thoughtfully to accelerate analysis, improve decision-making, and streamline workflows without adding unnecessary complexity.”
Director, Program Management & Engineering Operations, Adobe Analytics · 2026
Making complexity approachable
“His ability to make the most complex concepts seem attainable and communicate highly technical information to any type of audience make him a key player for our team and the company.”
Operations & Program Management · 2013
Turning ideas into working systems
“With just a marker and a whiteboard, I’ve witnessed him solution dozens of intricate routines and logic flows… he carves up prototypes in record time.”
Direct manager, software engineering · 2016
Read the full recommendations on LinkedIn →
START HERE
Let’s start with your business.
A practical conversation about where work gets stuck, and what to do next.
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We find where the office loses time, fix one thing first, and keep going in short sprints.
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